Terms of service
TERMS & CONDITIONS
The www.darkage.ae website (the “Website”) is operated by DARK AGE FASHION DESIGNER L.L.C authorized distributor and retailer of Dark Age, a limited liability company duly organized under the laws of the United Arab Emirates, under the Commercial License number 1342876, Dubai, United Arab Emirates and whose paid-up share capital is 100,000 United Emirates Arabic Dirhams (“Dark Age”, “us”, “we”, “our”).
The Website is provided to you for your personal use subject to these terms and conditions and any other rules posted on the Website (including our Privacy Policy) (the “Terms and Conditions”).
By visiting the Website you agree to be bound by, consent to comply with, and consent to the practices described in, these Terms and Conditions, which govern your access and use of the Website and all content and functionalities available on the Website.
If you wish to use our Services you must read and agree to be bound by our policies relating to those Services. In particular, your attention is drawn to our policies relating to the terms of purchase and our Privacy Policy. If you are a minor and/or are aged under 18, you must let your parent or guardian know about our Privacy Policy before you register to use this Website or any of the Services.
We grant you a non-transferable and revocable personal license to use the software that is provided to you by us as part of the Website, for the sole purpose of enabling you to use and enjoy the benefit of our Services, as provided by Dark Age in the manner permitted by the Terms and Conditions.
Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in writing in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you, and without prejudice to any other rights of Dark Age.
1 Privacy Policy
We recommend that you read the Privacy Policy which also applies in the event that users access to darkage.ae and use the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes darkage.ae collects and uses your personal data.
2.INTELLECTUAL PROPERTY RIGHTS
OUR WEBSITE AND ALL OF THE INFORMATION AND MATERIALS INCLUDED ON IT INCLUDING THE DESIGN, LAYOUT, LOOK, APPEARANCE, GRAPHICS, ORGANIZATION OF THE CONTENTS OF THE WEBSITE, PHOTOGRAPHS, IMAGES, ILLUSTRATIONS, TEXT, FONTS, VIDEO, MUSIC, SOUND, AUDIO CLIPS, LOGOS, TRADEMARKS - WHETHER THEY ARE REGISTERED OR NOT, FIGURATIVE OR NOT - ALL OTHER MARKS, SERVICE MARKS, BRAND NAMES, TRADE OR BUSINESS NAMES, DOMAIN NAMES AND URLS, SOFTWARE (“ CONTENT”) ARE EITHER OWNED OR LICENSED BY US, AND ARE PROTECTED BY APPLICABLE COPYRIGHT, TRADEMARK, PATENT OR OTHER INTELLECTUAL PROPERTY LAWS AROUND THE WORLD. WE RESERVE ALL SUCH RIGHTS.
YOU ARE PERMITTED TO DOWNLOAD AND PRINT CONTENT FROM THE WEBSITE FOR YOUR PERSONAL USE BUT ARE NOT ALLOWED TO USE SUCH CONTENT FOR ANY COMMERCIAL OR BUSINESS PURPOSES. YOU MUST NOT COPY OR REPRODUCE (EXCEPT WHERE THE COPY OR REPRODUCTION IS MADE FOR PERSONAL NON-COMMERCIAL USE), PUBLISH, DISCLOSE, DISTRIBUTE, PROVIDE TO THE PUBLIC, REPUBLISH, COMMUNICATE, DISPLAY, REMOVE, DELETE, ADD TO, THE WEBSITE CONTENT OR CREATE DERIVATIVE WORKS OF ANY OF THE WEBSITE CONTENT FOR ANY PURPOSE, UNLESS AUTHORIZED TO DO SO IN WRITING BY US OR OUR LICENSORS.
ANY USE WHICH IS NOT EXPRESSLY PERMITTED BY THESE TOU IS PROHIBITED. UNAUTHORIZED USE OF THE WEBSITE OR THE CONTENT CONTAINED ON IT MAY VIOLATE APPLICABLE INTELLECTUAL PROPERTY LAWS OR OTHER LAWS.
All the content on the www.darkage.
ae Site including trademarks both registered and unregistered, logos, copyright, corporate images, works, images, photos, dialogues, music, sound, video, documents, designs, figures, logos, menus, web pages, graphics, colors, patterns, tools, printed characters, drawings, diagrams, layouts, methods, processes, features and software (collectively, the “Content”), are the property of and/or exclusively available to Dark Age and its content suppliers, and are protected by UAE copyright and other intellectual property laws.
The consumer shall not reproduce, publish, distribute, view, modify, create works from or benefit in any way, in whole or in part, from the Content, without the prior written consent of Dark Age or its content suppliers, depending on the case, unless, however, with this document Dark Age provides authorisation for you to view, download and print the pages of the Site in hard copy, solely for personal and not commercial use.
Dark Age has the right to claim the ownership of any Content published on the Site, at any time, and to oppose any use, distortion or modification of any such Content for whatsoever purpose.
3.Links to other websites
THE WEBSITE MAY INCLUDE LINKS TO THIRD-PARTIES’ WEBSITES (“ LINKED SITES”). WE HAVE NO CONTROL OVER SUCH LINKED SITES AND WILL NOT BE RESPONSIBLE OR LIABLE FOR THE AVAILABILITY OF THE LINKED SITES OR FOR THEIR CONTENT.
YOU ARE NOT PERMITTED TO FRAME THE WEBSITE OR ITS CONTENT ON ANY OTHER WEBSITE, OR TO LINK TO OUR WEBSITE, ANY PAGE OF IT AND/OR TO THE CONTENT, WITHOUT OUR PRIOR WRITTEN CONSENT.
THESE LINKS ARE PROVIDED SOLELY FOR YOUR CONVENIENCE TO PROVIDE FURTHER INFORMATION AND THE INCLUSION OF SUCH LINKS DOES NOT CONSTITUTE, AND SHOULD NOT BE INTERPRETED AS, IN ANY WAY, AN ENDORSEMENT BY US OF SUCH LINKED SITES OR THEIR CONTENTS, PRODUCTS OR SERVICES, THEIR PRIVACY AND SECURITY PRACTICES OR THE MANNER IN WHICH THEY CONDUCT THEIR OPERATIONS. IF YOU CHOOSE TO ACCESS LINKED SITES, YOU DO THIS AT YOUR OWN RISK. YOUR USE OF LINKED SITES IS SUBJECT TO THE TERMS AND CONDITIONS OF THE THIRD PARTIES OPERATING AND PROVIDING THEM. ANY QUESTION OR COMMENT RELATED TO THESE LINKED SITES MUST BE ADDRESSED TO THE RELEVANT OPERATORS.
4.USE OF THE WEBSITE
YOU AGREE THAT IN USING THE WEBSITE, YOU WILL NOT:
PROVIDE FALSE OR OTHERWISE MISLEADING INFORMATION OR IMPERSONATE ANOTHER PERSON;
USE ANYONE ELSE’S ACCOUNT WITHOUT THE PERMISSION OF THE ACCOUNT HOLDER;
USE THE WEBSITE IN ANY WAY THAT INTERRUPTS, CAUSES OR MAY CAUSE DAMAGE TO THE WEBSITE, IMPAIRS THE WEBSITE’S AVAILABILITY OR ACCESSIBILITY OR RENDERS THE WEBSITE LESS EFFICIENT;
CIRCUMVENT OR ATTEMPT TO CIRCUMVENT THE WEBSITE’S SECURITY MEASURES AND TAMPER WITH THE TECHNOLOGY THAT FORMS PART OF THE WEBSITE;
OBTAIN OR ATTEMPT TO OBTAIN ANY INFORMATION, MATERIALS OR DOCUMENTS NOT PURPOSELY MADE AVAILABLE THROUGH THE WEBSITE THROUGH ANY MEANS (SUCH AS PERSONAL DATA, FINANCIAL OR OTHER CONFIDENTIAL OR SENSITIVE INFORMATION);
5.SUBMITTED MATERIALS
WE APPRECIATE HEARING FROM YOU. YOU ACKNOWLEDGE AND AGREE THAT ANY SUGGESTION, PROPOSAL, CREATIVE IDEAS, CONCEPTS, PHOTOS, TEXT OR ANY OTHER CONTENTS AND MATERIALS (WITH THE EXCEPTION OF PERSONAL INFORMATION) UPLOADED OR SENT TO US THROUGH THIS WEBSITE OR OTHERWISE (“ SUBMITTED MATERIALS”) WILL BE CONSIDERED NON CONFIDENTIAL AND NON-PROPRIETARY. YOU RETAIN ALL OF YOUR OWNERSHIP RIGHTS IN THE SUBMITTED MATERIALS, BUT BY UPLOADING SUBMITTED MATERIALS, UNLESS OTHERWISE EXPLICITLY STATED BY YOU, YOU HEREBY GRANT US A WORLDWIDE, IRREVOCABLE, FREE OF CHARGE, NON-EXCLUSIVE LICENSE TO USE, OPERATE, STORE, COPY, REPRODUCE, MODIFY, PUBLISH, DISTRIBUTE AND MAKE IT AVAILABLE TO THIRD PARTIES ANY SUCH SUBMITTED MATERIALS, OR ANY PART THEREOF, IN ANY FORM AND MEDIA NOW KNOWN OR WHICH SHALL BECOME KNOWN IN THE FUTURE FOR ANY PURPOSE, INCLUDING ADVERTISING, PROMOTIONAL OR PRODUCTS DEVELOPMENT OR OTHER COMMERCIAL PURPOSES, AND FOR THE DURATION OF PROTECTION OF SUCH SUBMITTED MATERIALS. YOU ARE FULLY RESPONSIBLE FOR THE CONTENT OR ACCURACY OF ANY SUBMITTED MATERIAL OR ANY POSTINGS YOU MAKE.
WE RESERVE THE RIGHT TO REJECT OR DELETE ANY SUBMITTED MATERIALS OR REMOVE ANY POSTINGS YOU MAKE ON THE WEBSITE, FOR ANY OR NO REASONS, INCLUDING IF SUCH SUBMITTED MATERIALS OR POSTINGS, IN OUR JUDGMENT, VIOLATE THESE TOU
6.Disclaimer
The Provider has taken every measure possible to avoid publishing content on the website that describe or represent scenes or situations of physical or psychological violence that, according to the sensitivity of darkage.ae users, could be seen as offensive to civil beliefs, human rights and dignity in all its forms and expressions. The Provider does not warrant that the contents of the website are appropriate or lawful in other countries outside United Arab Emirates . However, in the event that such contents are deemed to be unlawful or illegal in some of these countries, please do not access this website. If you choose to access it nonetheless, we inform you that your use of the services provided by darkage.ae is at your own exclusive and personal responsibility.
The Provider has also taken every precaution necessary to ensure users that the Contents of darkage.ae are accurate and do not contain incorrect or outdated information on their date of publication on the website and, as far as possible, afterwards. Nonetheless, the Provider does not accept any liability to users for the accuracy or completeness of contents published on darkage.ae, without prejudice to their liability for negligence or willful misconduct and other legal liability. Moreover, the Provider cannot guarantee that the website will operate continuously, without any interruptions and errors due to the connection to the internet. In the event of any problem in using our website, please contact our Customer Service or write to the following e-mail address: darkageglobal@gmail.com A Provider representative will be at your disposal to assist and help you to restore your access to the website, as far as possible. In the same way, we also recommend you contact your internet services provider or check that each device for internet connection and access to web content is correctly activated, including your internet browser. Although the Provider will do everything possible to ensure continuous access to their website, the dynamic nature of the internet and its contents may not allow darkage.ae to operate without any suspensions, interruptions or discontinuity due to updating the website.
The Provider has adopted adequate technical and organizational security measures to protect services on darkage.ae the integrity of data and electronic communications in order to prevent unauthorized use of or access to data, and prevent risks of dissemination, destruction and loss of data and confidential/non-confidential information regarding users of darkage.ae and to avoid unauthorized or unlawful access to such data and information.
7.OUR REFUND POLICY
To exercise the right to cancel/withdraw your order you must inform us of your decision to cancel. You may complete the Cancellation Form. You can also contact our Customer Services team by completing our Contact Us form. We will e-mail you to confirm we have received your cancellation. If you are e-mailing us or writing to us, please include your order number to help us to identify
For any refund regarding an item’s replacement or change in size, the previous actions can be done only if the item is from the same design. There is no money refund; just replacing or changing the desired item.
8.PRICING AND OTHER ERRORS
Images, colors, features and sizes of our products are displayed for explanatory and illustration purposes. We have made every effort to display them as accurately as. However, the particular technical specifications, displays and settings of your electronic device could affect the accuracy of the display. From time to time, information on the Site might contain typographical or visual errors, inaccuracies, or omissions that may relate to product descriptions, pricing or availability.
Prices and availability of products and services are subject to change at any time.
If an error in the price of the products You ordered is identified after your order has been confirmed, you will be contacted so as to re-confirm the order at the correct price or to cancel it. In case you will not be reachable, order will be cancelled.
9.DELIVERY AND ACCEPTANCE OF PRODUCTS
We may use third party companies for Order Reference and delivery notification purposes. These third parties may require an address and phone number as part of the order and delivery process, and the phone number may be used by the third party company in case of difficulty in locating the delivery address and in order to notify you of an expected delivery time or update to your delivery. By placing an order and agreeing to these Terms at such time, you consent to the disclosure of this information to such third party companies for these order confirmation and delivery notification purposes only in accordance with our Privacy Policy. In this Section of the Terms, "we" also includes Global-E and the third-party companies that we and Global-E use for delivery, Order Reference and delivery notification purposes.
Delivery of products shall be as described in our Shipping and Delivery Policy. The products will be delivered within 30 days from when we confirm your order. For your convenience, you can track your order at any time online with our Order Status page. Simply provide your email address and order number to track your order. Or, click on the tracking link included in your Shipping Confirmation/Customer Invoice email. You can also contact a customer service.
The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. Due to varying item availability, multiple items in a single order may be shipped separately. Each shipment will have its own tracking number and can be tracked on the Order Status page under the same order number. For orders with multiple packages, the package shipped first will bear the total shipping charges (if any).
If the fulfilment of an order (or any aspect of it) would be illegal or unlawful, including by reason of breach of export controls or sanctions rules, Dark Age and Global-E have the right to stop or cease to fulfil the order at any time, including after dispatch of products and/or notification to you that the order has been received and is being processed. You acknowledge that Dark Age and Global-E shall not incur any liability in such circumstances.
10.ELECTRONIC SERVICES
CERTAIN PARTS OF THE SERVICES MAY NEED TO BE PROVIDED THROUGH ELECTRONIC COMMUNICATION CHANNELS (E.G. E-MAIL, SMS, PHONE). YOU AGREE THAT WE MAY CONTACT YOU FOR SERVICES - RELATED ISSUES - BY SMS, E-MAIL OR OTHER ELECTRONIC TECHNOLOGY AND YOU ACKNOWLEDGE THAT, IN SOME JURISDICTIONS, USE OF THE MOBILE SERVICES MAY RESULT IN CHARGES IMPOSED ON YOU BY YOUR NETWORK PROVIDER AND THAT YOU WILL BE RESPONSIBLE FOR SUCH CHARGES.
11.WHY DO WE COLLECT YOUR PERSONAL INFORMATION?
DARK AGE WILL COLLECT, RECORD, HOLD, ORGANIZE, STRUCTURE, STORE, UPDATE, ADAPT, COMBINE, CONSULT, USE, TRANSFER AND DISCLOSE YOUR PERSONAL INFORMATION FOR THE PURPOSES DESCRIBED IN THIS SECTION. YOUR PERSONAL INFORMATION WILL NOT BE FURTHER USED FOR PURPOSES INCOMPATIBLE OR INCONSISTENT WITH THE PURPOSES FOR WHICH IT WAS COLLECTED, UNLESS PERMITTED BY THE APPLICABLE LEGISLATION.
THE PROCESSING OF YOUR PERSONAL INFORMATION WILL COMPLY WITH YOUR PRIVACY LEGISLATION AND RELY ON THE LEGAL BASES SET OUT IN THIS SECTION. THE LEGAL BASES LISTED IN THIS SECTION WILL ALSO APPLY WHEN WE SHARE YOUR DATA WITH THIRD PARTIES (AS LISTED IN THE SECTION WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?) FOR THE PURPOSES MENTIONED BELOW.
12. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
WE MAINLY OBTAIN INFORMATION DIRECTLY FROM YOU AND PROCESS THEM BY AUTOMATED MEANS WHEN YOU INTERACT WITH US. WHEN YOU INTERACT WITH US, EITHER ONLINE OR IN PERSON, WE COLLECT YOUR PERSONAL INFORMATION THROUGH:
• OUR SALES ASSOCIATES (IN STORES OR VIA CHAT, PHONE OR VIDEO CALL) OR OUR CUSTOMER SERVICES (FOR EXAMPLE BY PHONE OR CHAT) WHEN YOU SHARE PERSONAL INFORMATION WITH US;
• OUR WEBSITES OR OUR APPLICATIONS, WHETHER YOU ARE REGISTERED OR NOT, BY COMPLETING SURVEYS, REGISTRATION PROCESSES OR FORMS. WE MAY ALSO USE COOKIES OR OTHER ONLINE ADVERTISING TECHNOLOGIES FOR THIS PURPOSE;
• ANY MEANS WE MAKE AVAILABLE TO YOU - FOR EXAMPLE, WHEN YOU BUY A PRODUCT, WE MAY COLLECT CERTAIN PERSONAL INFORMATION RELATING TO YOUR PAYMENT SUCH AS THE PURCHASE PRICE AND DATE AND PRODUCT REFERENCE (WE DO NOT KEEP ANY OF YOUR PERSONAL BANKING INFORMATION FOR LONGER THAN NECESSARY TO COMPLETE THE TRANSACTION);
• FROM THIRD-PARTY SOURCES SUCH AS SOCIAL MEDIA.